Alan Kapilow 1-310-678-1367 Venice California

How We Work

A Tale of two adjusters

01

The insurance company’s Adjuster

He works for them.
He’s there to protect the insurance company’s interests against overpaying your claim. Saving the insurance company money is a major part of his job, as he works directly for them. He will do what he can to keep your payout low.

02

The Public Insurance Adjusters, like KAPILOW & SON, INC.,

We work for you.
We are licensed by the Department of Insurance of the State of California to act as YOUR representative and to handle fire, earthquake and all property claims for YOU the policyholder. We do not work for insurance companies and we do not sell insurance, our interest is in making sure that every part of your claim is handled expertly and correctly. This gives you the advantage by having a team of experts on your side!

Have Questions?

Frequently Asked
Questions

When do I need a personal claims adjuster?

Preferably at the beginning or early on in the claim. Each claim has its own challenges depending on policy, circumstances and local laws.

Who do I contact the insurance company or the public adjuster?

Both

The claim was already paid can a public adjuster help?

Potentially yes, We can review settled claims. Contact the office for details, fees, and other requirements.

Do you only work in southern California?

We primarily work in LA and Orange counties. We are licensed to work throughout California.

What kind of damage claims can you handle?

Primarily fire and various other property losses. Call our office for specifics.

Do I have to travel to you?

Generally no. We meet at your residence or the claim site. Most communication is via voice or email.

Need expert guidance?

Struggling to find the solutions you need? Let our team assist you.